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Terms of Service

Complaint Policy & Procedures

At Made.Porn, we take complaints very seriously and strive to provide a safe and positive experience for all of our adult membership site users. Our Complaint Policy & Procedures ensure that all complaints are handled fairly, promptly, and in accordance with applicable laws and regulations.

Reporting:

To report a complaint, users can contact our customer support team through our website or by email. We have a dedicated team that is available 24/7 to address any complaints that are received.

Resolving:

Upon receipt of a complaint, our team will promptly investigate and work to resolve the issue. We will keep the complainant informed throughout the process, and we will work to reach a resolution that is fair and satisfactory for all parties involved. Acknowledge that all such reported complaints will be reviewed and resolved within seven business days.

Appealing:

If the complainant is not satisfied with the resolution provided, they can submit an appeal to our team. The appeal should include a detailed explanation of why they believe the resolution was not fair or satisfactory. Our team will then conduct a further review and provide a final decision, which will be communicated to the complainant.

Overall, our goal is to ensure that all complaints are handled promptly, fairly, and in accordance with applicable laws and regulations. We take all complaints seriously and strive to provide the best possible experience for all of our adult membership site users.

Our Content Management Policy & Procedures

At Made.Porn, we take our responsibility to provide a safe and positive experience for all users very seriously. Our Content Management Policy & Procedures are designed to ensure that all content on our platform meets legal requirements and community standards.

Age and Identity Verification:

We require all users to verify their age and identity before accessing any adult content on our website. This verification process helps to ensure that only adults who are legally allowed to view adult content are able to access it.

Content Review:

All content uploaded to our platform is reviewed by our team to ensure that it meets our community standards and does not violate any laws or regulations. Our team uses a combination of automated tools and manual review to ensure that all content is appropriate and meets our standards.

Uploading and Downloading:

Users are able to upload and download content on our platform. However, we require that all content uploaded meets our community standards and is legally compliant. Users who violate our policies are subject to account termination and other disciplinary actions.

Real-time Platform Monitoring:

Our platform is monitored in real-time to ensure that all content and user activity is in compliance with our policies. We use a combination of automated tools and manual review to identify and address any violations or suspicious activity.

Marketing:

We do not engage in any marketing practices that are misleading or deceptive. All marketing materials are reviewed to ensure that they are compliant with all laws and regulations.

Monitoring and Identifying Trafficking/Abuse:

We are committed to identifying and addressing any instances of trafficking or abuse on our platform. We have a team that is dedicated to monitoring and investigating any reports of trafficking or abuse, and we work closely with law enforcement agencies to prevent and address these issues.

Illegal or Otherwise Violating Standards:

We have a zero-tolerance policy for any content or user activity that is illegal or violates our community standards. Users who violate our policies are subject to account termination and other disciplinary actions.

Overall, our Content Management Policy & Procedures are designed to ensure that all content on our platform meets legal requirements and community standards. We are committed to providing a safe and positive experience for all users and to upholding our responsibilities as a provider of adult content.

Return Policy

At Made.Porn, we stand behind the quality of our products and services, and we want our customers to be completely satisfied with their purchases. That's why we offer a reasonable refund policy to ensure that our customers are happy with their experience.

Return Policy:

If for any reason you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date. We will provide a reasonable refund within 3 business days of receiving your refund request. Refunds will be processed to the original payment method used for the purchase.

Our return policy applies to all products and services purchased through our website. However, please note that certain restrictions may apply to specific products or services, and we reserve the right to refuse refunds in cases where we determine that a refund is not warranted.

If you have any questions or concerns about our return policy, please contact our customer support team for assistance. We are committed to providing the best possible experience for our customers, and we will do everything we can to ensure that you are satisfied with your purchase.

Fraud Mitigation Policy

Fraud Mitigation Policy in place to protect our business and members against fraudulent chargebacks. The policy includes several measures to prevent chargebacks from occurring, such as using a secure payment gateway, requiring customers to verify their identity, and monitoring transactions for suspicious activity. In the event that a chargeback is initiated, our policy ensures that our team promptly investigates the issue and provides all necessary documentation to dispute the chargeback. We also work closely with payment processors and financial institutions to prevent fraudulent chargebacks from negatively impacting our business or our members. Our goal is to provide a safe and secure platform for our members to enjoy adult content and services, while also protecting our business from fraudulent activity.

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